Data Protection

Kikirya's Privacy Policy — Our commitment to protecting your information

Kikirya treats the protection of your personal data with the utmost seriousness. This Privacy Policy clearly sets out what data we collect, why we collect it, how we use it, and what rights you have.

Last Updated: January 2026

Your Privacy Our Responsibilities

Every piece of your data on Kikirya is protected to international security standards.

SSL Encryption Protection

The Kikirya platform uses 256-bit SSL encryption. Your login, payment, and personal data travel through fully encrypted channels — no one can intercept them in transit.

Data Is Not Sold

Kikirya never sells your personal data to third parties. Your name, address, and payment details remain entirely under our control.

Secure Data Storage

Kikirya's servers operate in compliance with international data protection regulations. Regular security audits and penetration testing are conducted to keep your data safe.

Cookie Controls Are in Your Hands

You decide which cookies are active on Kikirya. Disabling analytics cookies will not affect your access to the platform's core features.

Minimal Data Collection

Kikirya only collects data that is strictly necessary to operate the platform. No unnecessary information is gathered — this is our data minimisation principle.

Your Rights Are Protected

Kikirya gives you the right to access, correct, and delete your personal data. You can exercise these rights at any time by contacting our support team.


01 Scope & Applicability

Kikirya («we», «our») operates a world-class online gaming platform for players in Bangladesh and beyond. This Privacy Policy applies to both you and us whenever you visit the Kikirya website, create an account, or use any of our services.

The purpose of this Privacy Policy is to be fully transparent with you — covering what data Kikirya collects, why it is collected, how it is used, and the steps we take to protect it. We believe transparency is the foundation of trust.

By using the Kikirya platform, you agree to this Privacy Policy. If you disagree with any part of it, please reach out to our support team. This policy was last updated in January 2026 and takes effect from the date of publication on the site.

Important: This Privacy Policy is part of Kikirya's Terms and Conditionsan integral part of Kikirya. Both documents apply when you use the platform.

02 What Data We Collect

Kikirya collects two types of data — information you provide directly, and information generated automatically while you use the platform. Full details are outlined below:

Type of Information Example Reason for Collection
Identity Information Name, date of birth, nationality Account Registration & KYC Verification
Contact Information Email address, phone number, physical address Account Management & Support
Transaction Information Deposit/withdrawal history, payment methods Payment Processing & Anti-Fraud
Gaming Activity Betting history, win/loss records Service Improvement & Responsible Gaming
Technical Information IP address, device information, browser Security & Fraud Prevention
Communication Logs Live chat and email conversations Support Quality Assurance

Kikirya never stores your full payment card number on its servers. Payment information is processed directly through secure payment gateways.

03 How Data Is Collected

Kikirya collects information in several ways. Most data comes directly from you — during registration, when contacting customer support, or when updating your account settings. Some data is collected automatically and is necessary to maintain platform security.

  • Information Provided Directly: Account registration forms, KYC document uploads, support tickets, payment forms.
  • Automatic Info: Cookies, web beacons, log files, and session tracking technologies.
  • From Third Parties: Payment processors, identity verification services, and fraud prevention partners.
  • Device Information: Your device type, operating system, browser version, and screen resolution.

Kikirya never collects sensitive information without your knowledge or consent. The purpose of each piece of data collected is clearly disclosed at the time of collection.

04 Purpose of Data Use

Kikirya uses your data only for specific, legitimate purposes. No data is used beyond its original intent. Below is a detailed breakdown of how Kikirya uses your information:

  • For creating, managing, and verifying accounts.
  • To process all financial transactions, including deposits and withdrawals.
  • To prevent money laundering, fraud, and other illegal activities.
  • For delivering customer support and resolving issues.
  • To keep you informed about new offers, bonuses, and promotions (with your consent).
  • To improve platform performance and introduce new features.
  • To implement and monitor Responsible Gaming policies.
  • To submit required reports to regulatory authorities.

Marketing Communications: Kikirya will only send you promotional emails if you have given your consent. You can withdraw that consent at any time via the unsubscribe link in any email or through your account settings.

05 Data Sharing & Disclosure

Kikirya never sells your personal data. In certain limited circumstances, specific information may be shared with trusted partners, and every such case is governed by strict confidentiality agreements.

  • Payment Processors: Limited information necessary to complete transactions.
  • KYC verification partner: For identity and age verification.
  • Anti-fraud system: To detect and identify fraudulent transactions.
  • Legal authorities: When required by a valid court order or regulatory directive.
  • Game Software Providers: Gameplay data, but not personally identifiable information.

Beyond the above, Kikirya does not share your data with any third party without your explicit consent. Every third-party partner is contractually bound to uphold privacy standards equivalent to those of Kikirya.

07 Data Retention & Period

Kikirya retains your data only for as long as necessary. Data is kept while your account is active. After account closure, certain information may be retained for a defined period to meet legal and regulatory obligations.

  • Account and identity data: up to 5 years after account closure.
  • Financial transaction records: up to 7 years in accordance with anti-money laundering regulations.
  • Customer support communications: up to 3 years after the issue is resolved.
  • Analytics data: retained for up to 26 months, then anonymised or deleted.

Once the retention period expires, data is securely deleted or anonymised so it can no longer be linked to you.

08 Security Measures

Kikirya protects your data with industry-leading security technology. Our security infrastructure operates across multiple layers.

  • 256-bit TLS/SSL encryption — on all data transmissions.
  • AES-256 encryption — applied to all sensitive data at rest.
  • Two-factor authentication (2FA) — for account security.
  • Regular penetration testing and security audits.
  • 24/7 cybersecurity monitoring.
  • Limited access policy — only authorised personnel may view data.
  • DDoS protection and web application firewall.

Your role: No matter how strong Kikirya's security measures are, keeping your password strong and not sharing it with anyone is equally important. If you notice any suspicious activity, contact support immediately.

09 Your Rights

Kikirya gives you full control over your personal data. Under international data protection regulations, you have the following rights:

Right to Access Information

You can request to know what information Kikirya holds about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

In certain cases, you can request that the processing of your data be restricted.

Right to Data Portability

You can request a copy of your data in a structured, portable format.

Right to object

You may object to the use of your data for marketing purposes at any time.

To exercise any of these rights, contact Kikirya's support team. We will respond within 30 days of receiving your request. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will explain why.

10 Minors' Information

Kikirya strictly prohibits use of the platform by anyone under 18. We do not knowingly collect data from minors. Age is verified at registration, and identity is confirmed through the KYC process.

If we are notified that a minor's data has entered our systems for any reason, Kikirya will immediately delete that data and close the associated account. If you have any information regarding this, please notify our support team.

Kikirya's Responsible Gaming We are always vigilant about protecting minors as part of our policy. Parents are encouraged to use parental control tools to monitor their children's internet activity.

11 Policy Changes

Kikirya reserves the right to update this Privacy Policy as needed. If significant changes are made, you will be notified by email and through a prominent notice on the platform.

Updated policies take effect from the date of publication. Continued use of the platform after any changes constitutes your acceptance of the revised policy. If you do not agree to the updated policy, you have the option to close your account.

The date of the most recent update will always be shown at the top of this page. Contact our support team if you would like to view a previous version.

12 Contact

For any questions, concerns, or requests regarding the Privacy Policy, please contact Kikirya's Data Protection team. We're always here to help.

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7.
  • Response Time: Typically within 24 hours; up to 30 days for complex matters.

Our commitment: At Kikirya, your privacy is not just a policy — it is the foundation of our platform. We are committed at all times to transparency, security, and maintaining your trust.


Start Playing Safely on Kikirya

Your data is secure, your privacy is respected. Open an account with Kikirya today and enjoy with complete peace of mind.

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